Privacy policy

Effective Date: 22/04/2026

At Carbon Titans - Keitlin-Koivistoinen, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or interact with us in other ways. Please take the time to read this policy carefully.

1. Information We Collect

We collect information from you when you visit our website, place an order, subscribe to our newsletter, or interact with us in other ways. The information we collect may include:

  • Personal Information: This may include your name, email address, phone number, billing and shipping addresses, payment information (such as credit/debit card details), and any other personal information you provide during the ordering process.
  • Non-Personal Information: We may collect non-personal information about your visit, such as your IP address, browser type, device information, and browsing activity on our site. This data helps us improve the functionality of our website and tailor your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Orders: To fulfill and deliver your orders, process payments, and provide customer support.
  • Improving Customer Experience: To personalize your experience, offer tailored content, and improve our products and services.
  • Marketing and Communications: If you opt-in, we may send you promotional emails, updates, and newsletters about new products, sales, or other information we think you might find interesting. You can unsubscribe at any time.
  • Analytics: To analyze website traffic, trends, and customer behavior in order to improve our website and the services we offer.

We will not use your personal data for any purpose that is not specified in this Privacy Policy.

3. How We Protect Your Information

We take the security of your personal data seriously and implement a range of physical, electronic, and managerial measures to safeguard it. This includes:

  • Encryption: We use secure encryption technology (SSL) to protect your payment information during transmission.
  • Secure Servers: Your data is stored on secure servers with access limited to authorized personnel only.
  • Data Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal or accounting obligations.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee 100% security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These third parties include:

  • Payment Processors: To securely process your payments (e.g., PayPal, credit card companies).
  • Shipping Providers: To deliver your order to the address you provided.
  • Marketing and Email Services: To send promotional emails if you have opted-in to receive them.

These third-party service providers are only permitted to use your data for the purpose of fulfilling their contractual obligations to us and are obligated to protect your information in accordance with applicable data protection laws.

We may also disclose your personal information if required by law or to protect our rights or the rights of others.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small text files that are placed on your device to collect standard internet log information and visitor behavior information. We use cookies for the following purposes:

  • Essential Cookies: Necessary for the operation of our website, such as remembering your shopping cart or processing your orders.
  • Analytics Cookies: To help us analyze how visitors use our site and improve user experience.
  • Marketing Cookies: To deliver targeted advertisements based on your browsing behavior.

You can manage or disable cookies through your browser settings, but this may affect your experience on our website.

For more information on how we use cookies, please refer to our Cookie Policy.

6. Your Rights

As a customer, you have certain rights regarding your personal information, including:

  • Access to Your Data: You can request access to the personal data we hold about you.
  • Correction: If your personal information is inaccurate or incomplete, you can request correction or updating of that information.
  • Deletion: You have the right to request the deletion of your personal data, subject to certain legal exceptions.
  • Opt-Out of Marketing: You can opt-out of receiving promotional emails or newsletters at any time by clicking "unsubscribe" in the emails we send or contacting us directly.
  • Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at Xfashionltd@outlook.com.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete that information.

8. International Transfers

If you are located outside the United Kingdom, please be aware that your personal data may be transferred, processed, and stored in the United Kingdom, which may have different data protection laws than your country of residence. By providing your personal information, you consent to these international transfers.

9. Third-Party Websites

Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Carbon Titans - Keitlin-Koivistoinen
Company Name: XFASHIONS LTD
Email: Xfashionltd@outlook.com
Address: 182-184 High Street North, Office 13225, London, E6 2JA, United Kingdom
Company Number: 16538241

Thank you for choosing Carbon Titans! We are committed to ensuring that your privacy is protected.